Acegate Manufacturing Ltd care about your privacy, which is why we are committed to protecting your personal data and information, in accordance with General Data Protection Regulation (GDPR) (regulation EU 2016/679) and other data protection laws.

This privacy statement outlines how any personal information we collect from you, or that you provide to us, will be processed within the business.

This information can be obtained in many ways, through our normal business activities within the UK, both online and offline. For example, this can be when you are placing orders or purchasing our products or services, when you enter into agreements or communicate with us or visit and use our website.

We may occasionally send promotional emails and newsletters about new products or services, using the contact details that you have provided.

When you visit our website, our server automatically logs your IP address (your unique internet address) and browser type. We use cookies to monitor your last visits to our website, but you can usually modify your browser to accept or reject all cookies.

When you click on any of our website links, this may direct you away from our site. We are not responsible for the privacy practices of other sites and so would encourage you to be aware of their policies beforehand exercise caution.

What Personal Information do we process

This can be used to identify or contact an individual and includes a variety of information such as:

  • your name & job title
  • contact address
  • contact phone number
  • e-mail address
  • contact preferences
  • other information relevant to customer surveys, preferences & interests

What we do with your Information

 We collect and manage your personal data for legitimate business purposes only. This allows us to understand your needs and to more effectively process, administer and improve the services we provide for you.

These include product and service delivery, customer service, account & invoice management, technical support & training, product & system updates and safety related bulletins & notices.

It also assists us with internal record keeping and performance monitoring.

We will never sell or distribute your personal data to other third parties unless we have your permission or are required by law to do so.

Protection of Personal Information

 We are committed to ensuring that your information is secure. However, there are always risks with providing & storing personal data, with no technology completely secure.

In order to prevent unauthorised access, loss, misuse, alteration or disclosure, we have put in place physical, electronic & managerial procedures to safeguard and secure the information we hold. Such measures include, where appropriate, the use of firewalls, secure servers, encryption and `access rights` management procedures & systems.

Retention of Personal Information

We will retain your personal information for as long as necessary to achieve the purpose for which it was collected, usually for the duration of any contractual relationship and for any period thereafter as legally required or permitted by law.

Access to Personal Information

You may request details of the personal information we hold about you, by emailing us at: This email address is being protected from spambots. You need JavaScript enabled to view it. or our website link: www.acegate.co.uk

Control of Personal Information

You may choose to restrict the collection or use of your personal information. This can be done whenever you are asked to fill in a response form, by clicking on the box or link that indicates that you do not want the information to be used for marketing purpose.

If you believe that any of this information is incorrect or incomplete or if you wish for it to be deleted, please confirm this to us, using the contact details below.

If you have previously given consent for us to use your information, but now want to change your mind, this can be withdrawn at any time by contacting us below.

Changes

We reserve the right to modify, change or modify this Privacy Policy at any time, in response to changing legal, regulatory or operational requirements, so please review regularly.

Any changes will also be posted on our website.

Contact

If you have any questions, wish to comment or require further information relating to this Privacy Policy, please contact us using the following email at: This email address is being protected from spambots. You need JavaScript enabled to view it. or our website link: www.acegate.co.uk